Dear Ms. "Rosana 50",
We would like to thank you and your husband very warmly for your kind appreciation of the service you received and the comfortably elegant accommodation you discovered when you arrived at one of our de-luxe studio apartments, recently.
When our guests are pleased, we feel very satisfied, because we all, always, try to do our best to ensure that everything is as perfect as possible.
As you found, at the time of your arrival, you were welcomed by a member of reception staff and offered not only maps, information and porterage, etc., but a light meal, was ready for you, too, at no extra cost, because when guests arrive late at night, we feel sure that finding freshly prepared food in the apartment is an unexpected sign of welcome and we are simply glad that you were pleasantly surprised to find it. This is just a small complimentary extra, that we like to provide for our guests.
The views from the wall to wall windows that you mention, are truly special and we are delighted that you were able to celebrate what we hope was a very happy wedding anniversary here at Taormina, enjoying the broad views of the sea as far as the distant horizon and of mighty Mount Etna, a little to the south.
We wish you many more happy anniversaries in future and we hope to welcome you back to Villa Belvedere again, whenever you choose to return.
Kindest regards,
Cristian Pècaut,
Manager.