Dear Uwe R,
Thank you for taking the time to share your feedback about your recent stay at Four Points by Sheraton Barcelona Diagonal. We are thrilled to hear that you had a wonderful experience and enjoyed the cleanliness of our facilities as well as the breakfast we offer.
We are particularly delighted that our great service, provided by our dedicated team members Juan and Pau, stood out to you. We take great pride in delivering exceptional service to our guests, and it's heartening to know that their efforts to accommodate you and provide detailed explanations were appreciated. Your recognition of their commitment means a lot to us.
Should your travels bring you back to the area, we would be absolutely delighted to welcome you again and provide you with another exceptional stay.
Thank you for choosing our hotel, and we look forward to the opportunity to host you once more in the future.
Best regards,