Um hotel muito bom, mas sem lavanderia... - Parador Villafranca Del Bierzo

Dear Client: Thank you for your visit to the Parador and for your comments about our establishment.
I would like to make clear that the person who attended you was not me personally, but rather the head of reception. On the other hand, I would like to inform you that the parador have a laundry service for clients, but this service is a 24-hour service, that is, if you deliver the clothes at 5 in the afternoon, we would have to return them before that time. Unfortunately when you arrived at the Parador, the staff was no longer available, which is why it is impossible for us to attend to requests like yours. We thank you for your visit and the trust in Paradores We hope to welcome you again in one of our hotels and restaurants contact us for any other information you may need. We will be delighted to see you again soon! The Director of the Parador