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Fotos de Excelsior Hotel Ernst – Fotos do Colónia

Colónia: fotos

Da avaliação : Excellence de Excelsior Hotel Ernst
1085
Excellence
Kein Übernachtungsgast!
A Five Star Experience
ケルン大聖堂全景
Cafe Reichard
Bedroom
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Clientes 
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ReallyMeC escreveu uma avaliação a out de 2018
Arlington, Virginia122 contributos28 votos úteis
What good fortune to have stayed at this lovely hotel. Were there issues? Sure. Would I go back? Definitely. The location is great - steps to the cathedral but also close to old town dining and shopping, the river and museums. The room - spectacular renovation with very high
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Data da estadia: outubro de 2018
Resposta de excelsiorhotelernst, Geschäftsführer em Excelsior Hotel Ernst
Respondeu a 21/10/2018
Dear ReallyMeC, thank you very much for choosing us as your place to stay in Cologne. We are very happy that you felt so welcome and we have passed on your compliments to our colleagues right away. Besides, we are very delighted that you have been pleased with our interior and the location. We would also like to thank you for your constructive critics regarding the windows. Please be assured that we will discuss your advice with the whole team. Furthermore we would like to suggest you asking for a high floor room for your next visit. Again we would like to apologize for the caused inconveniences during your stay. We hope to welcome you back in our hotel very soon and to convince you completely of our service and quality. Kind regards, Henning Matthiesen Managing Director
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