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Fotos de Holiday Inn Dumfries – Fotos do Dumfries

Dumfries: fotos

Da avaliação : So so stay at this property de Holiday Inn Dumfries
329
So so stay at this property
Good location/ views but tired
Disappointed
Broken Air Conditioning
Replacement "3 star!!!" hotel sent to
Temperature of room at 11.30PM!!
Check-in— / — / —
Check-out— / — / —
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David I escreveu uma avaliação a out de 2018
Ilha Waiheke, Nova Zelândia82 contributos47 votos úteis
We stopped in Dumfries for the night and stayed here at this hotel. Check in was prompt and friendly enough. Room is okay and comfortable. What gets me is ( although I know is just a little detail ) is how Housekeeping would just leave one ply of tissue still neatly placed in
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Data da estadia: outubro de 2018
Resposta de IHGService, Guest Relations Manager em Holiday Inn Dumfries
Respondeu a 31/10/2018
Hello David I, Thank you for your feedback regarding your stay at Holiday Inn Dumfries, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, and check in experience. On behalf of the hotel, I'm sorry we fell below your expectation regarding housekeeping, air conditioning and the lack of privacy curtain. We will address these concerns. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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