Boa tarde, Todos os quartos têm secador decabelo. Obrigada

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Yes, our guests have free acess to the pool. Please note that the pool is seasonal and closed during the winter.

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Thank you very much for your contact. Dear @Zesupercritique our hotel is a country wide known building (by the Portuguese architect Raúl Tojal). We do understand the brutalist architecture and the decoration may not please everybody but it represents a landmark on Portuguese architecture. Our architect responsible for the renewal was focused on respecting the original one from the middle 1960s. Regarding your problems with the air, sometimes the machine just need a small adjustment. Every time we are contact by a guest with some problem in the room we put all our efforts on solving the problem. About the smell on the room and the other things that did not meet your expectations, all our efforts were put on solving them. We will give your suggestion regarding the screens on the window to our management. We are still refurbishing some rooms (during December and January). We will also transmit your suggestion regarding the furniture. @constanzes52 we appreciate your comments and we are happy to read that you enjoyed staying with us. Thank you very much for your words. Thank you once again for both your visits and reviews.

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Our pool is open, normaly, between April and September.

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Dear guest, Thank you very much for your message. Regarding the mould question, our hotel has very high standards regarding cleaning policies. All our rooms have a daily inspection by our housekeeping staff and no mould problem was ever found or reported by other guests. Regarding the front desk staff, we have a 24 hour reception service. Sometimes, during the night, our receptionist must do a security check or give assistance to other guests. Could you tel us the date of your stay and we can check on our CCTV what happened. Looking forward for your reply. Best regards, David Silva

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