Air Space
Air Space - Stevenage
4
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4.0
4,0 de 5 bolhas75 avaliações
Excelente
36
Muito bom
17
Razoável
10
Fraco
7
Péssimo
5

rosebayimp
Hertfordshire, UK6 contributos
3,0 de 5 bolhas
fev. de 2020 • Família
My 10 year old & I visited today, we had a great time although there are things I think need improving.

Firstly might I suggest separate queues for people that have pre booked and people that are booking on the day, I realise its half term but it took us nearly 20 mins to get in.
There is a severe lack of seating, sitting on the floor to put your shoes on while children are running around you isnt ideal.

Given the large number of much younger children on the trampolines, there didn't seem to be many parents with them. There also didn't seem to be many members of staff.

As I said at the beginning, my daughter and I had a great time trampolining, but it would be good to see these improvements to make it an even better experience.
Escrita a 19 de fevereiro de 2020
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Simy
1 contributo
2,0 de 5 bolhas
nov. de 2019 • Família
Today we've visited Air space Stevenage for the first time...
Utterly expensive for what it is.Price per session is £10.50/person(no matter if you are a parent or a child) for ONE hour of jumping (for the same price you can play for a whole day @360).
Also,if you are visiting for the first time or you forgot the special socks at home,you'll need to buy o pair for£2.50.
All in one...the price,the place and the atmosphere there didn't make us want to visit @Air space again.
Escrita a 2 de novembro de 2019
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Ian M
17 contributos
5,0 de 5 bolhas
mai. de 2019 • Família
Organised a birthday for my 7 year old daughter. I thought everything was well organised and food was more than adequate. Service from the employees was good aswell.
Escrita a 25 de maio de 2019
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Stotfold Dad
Stotfold, UK40 contributos
3,0 de 5 bolhas
mar. de 2019 • Família
We visited today and the children had a fabulous time on the trampolines. The price wasn’t too bad and an hour for jumping is about right.

Unfortunately, Airspace needs to work on some bits that let them down. Firstly, we booked for 3 o’clock and were told to be there half an hour before for a safety briefing. After adhering to this the briefing wasn’t until ten past three, meaning a forty minute wait with nothing to do. We looked at the cafe, but this was wrecked, with lots of products having not been replenished. The lack of seating was also quite apparent. Finally, the toilets were absolutely flirting, with wee all over the cubicles.

This place is a good facility and with just a bit more care and awareness would easily get four or five stars.
Escrita a 2 de março de 2019
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Tracy August
1 contributo
5,0 de 5 bolhas
jan. de 2019 • Família
Every time we come to air space we are met with friendly helpfull staff, who make every one of our visits brilliant . The trampoline park is great but made outstanding by the staff who do there best to make sure it a fun environment. A big thank you to Robbie who works so hard and has put himself out for us many times, giving us late briefings and when it was busy giving my nephew, who is autistic, a laptop to see the briefing. Thank you Robbie, alias king of the every colour swirley slush, we will miss you. Tracy
Escrita a 30 de janeiro de 2019
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Marieka86
Reino Unido272 contributos
3,0 de 5 bolhas
out. de 2018 • Família
Clean and welcoming enough, but predominantly just a sea of regular trampolines - didn't have the variety I've seen in other trampoline parks. As such, it engaged the child I took but only for a limited amount of time, and it's not something they ask to go back to. Limited options in the cafe, but a good viewing area which makes it easy to see your child and for your child to find you.
Escrita a 8 de dezembro de 2018
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Gemma B
Sandy, UK6 contributos
5,0 de 5 bolhas
out. de 2018 • Família
Took my children to Air space in Stevenage, a very good briefing on safety before hand. It was clean and friendly and my children had a wonderful day! Thank you!
Escrita a 24 de outubro de 2018
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Thanks for the 5* review, we hope to see you again soon.
Escrita a 29 de outubro de 2018
Esta resposta é a opinião subjetiva do representante da gerência e não da Tripadvisor LLC.

Tahmidma
Hitchin, UK1 contributo
2,0 de 5 bolhas
set. de 2018 • Família
Visited this place last weekend and was the worst place to hold a birthday party. The facts are as follows
a) Booked for 11 people explaining that we may have two more - the two extra people did arrive - rather than charging the same rate as the rest of the party we had to pay a higher rate for these two.
b) The jumping session was good and the children had fun - though could do with a few more staff monitoring - there were some collisions and the parents had to walk down to get the children to spread out a bit more.
c) The food - absolutely terrible - it arrived late despite us being the only party there. No drinks/squash was served and we had to go and request them and then we had to carry them back to the table. On top of this no Ice cream was served at all.
d) The birthday boys T-shirt was far too small (he is normal for his age) but they handed out a 9 year old T-Shirt to a 13 year old.
e) Balloons - only two normal (not the foil ones) half filled tiny balloons were provided. On top of this a 4 year old little girl (a party member herself) wanted one but we were told that the machine had been packed away (this is a 5pm) and she started crying all for a balloon. Her parents decided to leave early with her and her brother.
f) Service - this was non-existent - as above had to go and ask for package included squash and then were asked to take it two the tables ourselves (luckily some of the other parents who had arrived to pick up the children were at hand to help. Went to go and try to find someone to enquire about the ice cream (which was included in the package) but three of us could not find a single member of staff. Eventually the parents decided to leave with their children who were looking forward to ice cream.
Overall from out experience and some of the parents who had witnesses some if not all the above will not be considering. this place to hold future birthday parties.
Escrita a 2 de setembro de 2018
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Hi Thank you for leaving us feedback on your experience. If you are able to email me on faye.oshaughnessy@oxygenfreejumping.co.uk the date and time of your party I can look into this further. Many Thanks Faye
Escrita a 10 de setembro de 2018
Esta resposta é a opinião subjetiva do representante da gerência e não da Tripadvisor LLC.

maynardc
Hoddesdon, UK1 108 contributos
4,0 de 5 bolhas
jul. de 2018 • Família
The kids enjoyed their time playing on the trampolines. Towards the end they realised there was more than just jumping up and down. A young lady helped show them some moves and that was really lovely. Nice to see her taking an active interest for the enjoyment of little customers. It was clean and tidy and felt safe, which is important. Thankfully it wasn’t too full as I imagine many children in there could be loud.
Escrita a 19 de agosto de 2018
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Hi Thank you for the review, we will pass on your feedback to the team. Thanks
Escrita a 20 de agosto de 2018
Esta resposta é a opinião subjetiva do representante da gerência e não da Tripadvisor LLC.

lizavis77
Stevenage, UK24 contributos
5,0 de 5 bolhas
jul. de 2018 • Amigos
I booked a year end party early in April.
All staff very helpful with what I wanted for children. Decided on gold package.
On arrival we were greeted by Nicola, who was very welcoming. The efficiency in taking 21 kids through to get socks & watch safety was very swift.
All the adults were then taken upstairs & shown our area by Faye.
Throughout the party Faye was very attentive, making sure juice & water was on tables & kept refilling.
The service we received from Faye was outstanding & I wouldn’t hesitate to re-book.
As a group the mums have decided to get all the children back together as Christmas.
Escrita a 25 de julho de 2018
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Thank you for the lovely feedback, I will pass this onto the team. We look forward to having you back with us at Christmas.
Escrita a 26 de julho de 2018
Esta resposta é a opinião subjetiva do representante da gerência e não da Tripadvisor LLC.

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