Royal Bath Hotel Spa

Royal Bath Hotel Spa, Bournemouth

Royal Bath Hotel Spa - Bournemouth

Royal Bath Hotel Spa - Bournemouth
2.5
O que as pessoas estão a dizer
Pleasantly surprised
set de 2020
Umas férias de última hora de bicicleta com o orçamento certo significava que eu estava escolhendo hotal na tarifa de quarto em vez de revisar. Passei minhas duas primeiras noites em Bourthmouth em outro hotal datado barato, mas troquei para a terceira noite devido à localização. Olhei para as fotos vi a tarifa do quarto e reservou, então leia a revisão que foi verdadeiramente chocante tão nervosamente reservado em esperar o pior sim suas eram filas mas que cobiçado. hotal é enorme, então um pouco fora de um labirinto para encontrar quarto, mas se eu puder, o quarto não era de forma alguma porta selada controle remoto selado em cobertura selada primeiro hotal iv permaneceu em que fez que eu estava exceto pelo preço para ter uma cama de solteiro, mas tinha um doubal o quarto era pequeno e sujo e o de Mark na parede, mas eu tinha que nos quartos iv paguei muito mais pelo banheiro tinha chuveiro, mas anexado a torneiras, mas nenhum problema em acertar a temperatura. o hotal em si é um grande prédio antigo incrível piscina coberta lounge complexo de academia é enorme datado, mas vintage bar serve uma comida e seu é um restaurante que eu não comi, mas alguns hóspedes disseram que seu jantar foi a melhor comida que já provei. iv paguei muito mais em outro hotel que não estava de acordo com o padrão deste lugar, não é perfeito, mas por menos de 40 libras, eu não esperava que fosse definitivamente ficaria novamente na área

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Classificamos estes restaurantes e atrações ao analisar as avaliações dos nossos membros face à proximidade com esta localização.
Restaurantes
770 a 5 km de distância
Atrações
130 a 10 km de distância

2.5
824 avaliações
Excelente
78
Muito bom
166
Razoável
171
Fraco
125
Péssimo
284

Susan F
1 contributo
dez de 2021
stayed in this hotel over x-mas when we walked in there was a man sitting on a shelf not very professional,food was really good staff were ok but the hotel needs to be shut down and and have a bloody good over hall and there needs to be a free car park for the coaches and cars because there is not one also the there entertainment was not very good.
Escrita a 3 de janeiro de 2022
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

gavin e
Southampton, UK58 contributos
dez de 2021
Just had another lovely stay, very quiet due to the you know what but entertainer in the lounge had everyone smiling. Breakfast was nice this time as back to help yourself and the tea was much better than previously. The front of house lady in the restaurant (Long dark hair) was very efficient and seems to be sorting the previous issues. Our room (162) had a lovely sea view as i'd popped in a few weeks ago to ask and was kindly given one. All clean and bright with a lovely bathroom.
£5 to park literally across the road too.
£53 we paid for the night with breakfast, what more do these people moaning on and on want..?
Escrita a 16 de dezembro de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

Arianne W
2 contributos
nov de 2021
Arrive at the hotel and ask for late check out, I am then charged again for the hotel even though this has been prepaid online. Bedroom window was broken so the room was freezing and no curtains just a sheer net provided. Was able to get no sleep. To top it off even though I had paid for late check out the house keeping walked in five times between 10 - 12. When I checked out there was no apology just told they had noted the issues. Terrible customer service, would not recommend staying here.
Escrita a 14 de novembro de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

Joan G
1 contributo
set de 2021 • Casais
Awful hotel! Old and run down, mould in rooms and filthy bathroom, dirty tables. I needed paying to stay there
Escrita a 24 de outubro de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

Grace L
1 contributo
out de 2021 • Casais
So, we arrived at the hotel in the afternoon, went to check in and were told that it was £20 per dog and not per room as the website led us to believe (see picture). We questioned it with the receptionist but she wasn’t budging so we paid the frankly extortionate £40 and went on our way.

The room was average. Big but not very clean. Nothing really to say about it to be honest. It was a pet friendly room and there was a door leading to a garden where we could let the dogs out but it wasn’t enclosed.

Went to log on to the wifi - had to pay extra for that. Having just paid £97 for a 4* hotel room that I’d struggle to give 2* to there was no way they were getting any more money out of us so no wifi.

And then it came to sleeping. Or not as may be more accurate. The pillows weren’t worth having, my neck feels like I’ve slept straight on the bed and that was with getting an extra one. There were guests shouting outside our bedroom door for the majority of the night and then at 5am there was screaming and things being smashed up.

We quickly got up, changed and packed our bags. Went to reception and explained our frustrations to be told initially that there were no issues last night (I can assure them that there was). Another receptionist then said “oh yes there was an altercation at 5am and we called the police”. Odd considering 2 minutes before someone else had told us nothing happened. Seemingly it’s a regular occurrence as he said “it’s bournemouth on a Friday night, people get drunk but we always call the police when it happens”.

We again questioned the dog policy just to be told that the website was wrong. Ok then… maybe change it??!

In a nutshell - believe the other reviews. How they have the nerve to refer to themselves as a 4* spa hotel is beyond me. The “spa” is an extra cost per person per day in case anyone was wondering and the only way that hotel deserves 4* is if we’re comparing it to a shack in a Brazilian favela.
Escrita a 9 de outubro de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

Mrsbweb
Londres, UK11 contributos
set de 2021 • Casais
THE NEGATIVE REVIEWS ARE TRUE!BEWARE
This hotel was booked as a Groupon deal and it was a 2 night stay with buffet dinner and breakfast ( both nights)
Upon entering our room it was like going back in time!it is in desperate need of a refurbishment..The furniture was old carpet threadbare, bathroom floor taped down where Lino had ripped!
The bed was a small double which just about fitted 2 adults, and was set up infront of a fold down bed!!!!no phone in the room, only 2 sockets to plug in electricals ( forget USB’s) Filthy windows
Dinner-gross even if free. We went nandos
Breakfast day 1…. Coffee was cold breakfast cold.. teabags we’re all thrown into a dish for guests to help themselves ( we are in a pandemic!) it was the 1st time I couldn’t wait to leave a hotel.
Dinner night 2 went out.
Breakfast day 2 - couldn’t Leave quick enough to go Mc Donald’s!
Escrita a 27 de setembro de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

maidenheadbloke
maidenhead19 contributos
set de 2021 • Casais
Dined here this evening.
Same experience and quality as dining in the dining room at my late Mum's care home.
Escrita a 7 de setembro de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

Matt W
1 contributo
jul de 2021 • Amigos
I made my reservation on booking.com purely based on the fact it was down as pay on arrival. As I was booking the accommodation for a stag do, there was 15 people going and I didn’t want to be handling everybody’s money. So the fact that each person could pay for themselves when they got there was perfect for us. The hotel then took about £1000 from my bank 2 days before we arrived as ‘holding payments’ for the rooms I had booked. This obviously caused a lot of issues, not only with the organisation of the stag but because the money was taken on the same day my mortgage and bills come out.
I managed to get most of the main issue resolved when I arrived but they still hadn’t refunded me £198 for one of the rooms. (Because of them taking money from me, it resulted in our group over paying, by that £198)
It’s been one month and they still haven’t refunded me the money.
They are no longer answering any calls or responding to my e-mails. I was promised the money back 10 days ago after I chased them the second time and still no money.

My last e-mail to them was to inform them that because they still hadn’t given me my money back, it had resulted in bank charges and worst of all my son not being able to go to his Football Camp for three days due to not having the money to pay for it.
I haven’t received so much as an apology or even an acknowledgment of the e-mail.

DO NOT STAY AT THIS HOTEL. They are an utter disgrace and quite frankly who ever is in charge and making the conscious decision to not give me my money back, they are just an awful human being.
Escrita a 28 de agosto de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

Steven-Thessaloniki
Tessalónica, Grécia3 contributos
ago de 2021
Worst experience ever!!! A simple hostel would be much better.
Awful small rooms without windows.
Nobody answers the phone (trying 4 days to reach them - no result)
Nobody answers emails at customerservice.
166 pounds per night when actually should cost less than 30 pounds per night
Escrita a 25 de agosto de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

ago de 2021 • De negócios
Clearly the main part of this building has been very splendid in its history. Main bar area just inside the entrance is beautiful and the main body of the hotel retains some evidence of its past grandeur - it's been extended and extended to make it a bit of a maze.

Unfortunately the building has suffered the indignity of additional extensions that don't fit well alongside the grand original building, lots of newer parts of the building are full of tiny corridors and compact rooms with steps up and then down, corridors twisting around in a massive confusing warren of unpleasant twists and turns. Room was clean and comfortable, not unpleasant for £79 a night, view of the roof.

If you're staying in the main bit of the old hotel and use the nicer public rooms, I presume that this place has some charm. Nice views from terrace outside spa, spa itself looks like it is falling apart.

Some very dubious maintenence work and very tired fittings and fixtures.

The "Royal" bit of the name is ridiculous.
Escrita a 7 de agosto de 2021
Esta avaliação é a opinião subjetiva de um membro do Tripadvisor e não da TripAdvisor LLC.

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