Thank you for taking the time to review your experience with City Brew Tours. I'd like to give you a little background on what happened this weekend to explain why your tour was changed last minute. Unfortunately, your tour was postponed because we had no available vehicles due to an accident, and we tried every available avenue to keep your tour at its original scheduled time. While this was an unexpected and frustrating change of events, please understand that this is not a common occurrence. Ordinarily, we provide incredible and unforgettable craft beer experiences as planned- but there are things beyond our control. We're truly sorry that your tour had to be changed so suddenly and on such short notice. This is not at all our usual standard of communication, and it is not how we typically operate. There were extenuating circumstances this weekend that forced us to change your tour time in an attempt to have as many folks as possible still enjoy the tour. I hope that your weekend in Cleveland was enjoyable despite not being able to take your brew tour as planned. If you find yourself in another one of our 17 amazing craft beer cities, I invite you to make a reservation and see how wonderful our tours truly are.

Hi Stacey, thanks for taking the time to leave Bob such a wonderful review. I'm glad he was able to make your special celebration one to remember! Please consider visiting us again soon. Cheers!

Wow a "parents' day out" sounds like such a great time! Thanks for allowing us to be a part of that for you, I'm so happy we didn't disappoint! Roger is the best, it's no surprise he was able to show you guys a fun time. See you on the next Parents' Day Out! Cheers

Hi! Thanks for the great review! Bob is a blast to have as a beer guide, and it sounds like he was able to really bring a lot of variety to your tour. Please consider joining us again soon for some more brew! We'd love to have you. Cheers!

Hello! Thank you for the wonderful review. We're delighted to hear you had positive experience with your guide! Your feedback is also appreciated, and we'll definitely take note for the future. We hope to see you on another tour soon. Cheers!

Hi! Thanks for the kind words. We always strive to deliver delicious beers and tasty meals on our tours and am glad we hit the mark again this time! Bob is truly fantastic. Hope to see you again on a tour in one of our 17 cities!

Hi Audrey, thanks for taking the time to let us know how awesome Amanda and Roger were! We always love hearing about our guides' excellent beer tastes and brew knowledge. Join us again and maybe you'll be surprised and learn something new! Cheers!

Thanks for leaving a great review! I'm so happy to hear that you had a great time getting to know Cleveland's amazing craft beer scene with Amanda. I hope we'll see you back for another round soon. Cheers!

Thank you for the great review! I'm so glad you enjoyed your time with Hannah, and that she made your birthday special. I hope we'll see you on another tour one day in the future. Cheers!

Thank you for the kind review! I'm so glad to hear that you had an unforgettable experience. A motto of ours since the beginning has been "you drink, we drive," and that allows us to give people a fun and safe beer tasting experience. I hope that we'll see you on another tour with us in the future, either in Cleveland or in any one of our amazing cities around the country. Cheers!